Last Updated: August 2026

Aresha Real Estate Brokers LLC ("Aresha", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit aresharealestate.com (the "Site"), submit an inquiry, request information about a property, contact us, or otherwise interact with our services.

This Privacy Policy is intended to describe our practices in accordance with applicable laws and regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable UAE telemarketing regulations.

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1. Personal Data We Collect

We may collect personal data that you voluntarily provide to us when using the Site or communicating with Aresha.

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Information You Provide

Depending on the nature of your inquiry, this may include:

• Full name

• Telephone or mobile number

• Email address

• Property preferences

• Preferred property type

• Preferred location

• Approximate budget or price range

• Viewing or appointment preferences

• Information included in your messages or inquiries

• Any other information you voluntarily provide to us

We only request information that is reasonably relevant to responding to your real estate inquiry or providing our services.

 

Information Collected Automatically

When you visit the Site, certain technical and usage information may be collected automatically through Wix and its website technologies. This may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website or source

• Pages viewed

• Date and time of visits

• General website interaction and usage information

• Technical information relating to website performance, stability, and security

This information may be used in aggregated or statistical form to understand website traffic and improve the Site.

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2. How We Collect Personal Data

We may collect personal data through:

• Contact and inquiry forms on the Site;

• Wix website forms and related customer-management features;

• Wix Inbox and website chat communications;

• WhatsApp communications connected to our business account;

• Direct email, telephone, or other communications with Aresha; and

• Automatically through cookies and similar website technologies.

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3. How We Use Your Personal Data

We may use your personal data for the following purposes:

• Responding to property inquiries and requests for information;

• Identifying properties that may match your stated requirements;

• Arranging and managing property viewings or appointments;

• Connecting you with an appropriate Aresh real estate advisor;

• Communicating with you regarding an inquiry or service you have requested;

• Providing and managing our real estate services;

• Managing customer and lead communications;

• Improving the functionality, performance, and user experience of the Site;

• Monitoring and protecting the security of the Site and our systems;

• Maintaining appropriate business and operational records;

• Complying with applicable legal and regulatory obligations; and

• Sending property updates, market information, or other marketing communications where permitted by applicable law and where the appropriate consent or other lawful basis exists.

We will not use your personal data for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

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4. Legal Basis for Processing

Depending on the circumstances, we may process personal data on one or more lawful bases permitted under applicable UAE data-protection law, including:

• Your consent, where consent is required or relied upon;

• Taking steps at your request in connection with an inquiry or requested service;

• Performing or managing a contractual or business relationship;

• Complying with legal or regulatory obligations; and

• Other lawful grounds permitted under applicable UAE law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

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5. Website Hosting and Wix

The Site is hosted and operated using Wix.com and related Wix services.

Wix provides the website infrastructure through which we operate our Site, including hosting, website functionality, forms, customer-management features, Inbox communications, storage, security, and analytics functionality.

Personal data submitted through the Site may therefore be processed or stored through Wix's systems and related infrastructure.

We take reasonable steps to ensure that service providers processing personal data on our behalf provide appropriate safeguards and process personal data only for legitimate and authorized purposes.

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6. Cookies, Usercentrics and Wix Analytics

The Site uses cookies and similar technologies to support essential website functionality, security, stability, performance, and analytics.

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Cookie Consent — Usercentrics

We use Usercentrics for Wix, a third-party cookie-consent management service integrated with our Wix website, to display and manage our cookie consent banner and provide visitors with a way to review and modify their cookie preferences.

Usercentrics may process information relating to a visitor's consent choices, such as whether the visitor has accepted, declined, or customized certain categories of cookies. Usercentrics may also maintain records of consent choices for compliance and auditing purposes.

The categories and technologies presented through the consent banner may include essential, functional, analytics, or other categories depending on the configuration of the Site and the technologies active on the Site.

Usercentrics is a third-party service and may process certain technical information in connection with providing its cookie-consent functionality. Its processing is subject to its own privacy practices and applicable terms.

Visitors can review or modify their cookie preferences through the Privacy Settings control provided by Usercentrics on the Site. Information about how to access these settings is also provided on our Cookie Settings page.

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Wix Cookies

Wix may use essential cookies and similar technologies necessary for the operation, security, functionality, and stability of the Site.

These technologies may be used for purposes such as:

• Security and fraud prevention;

• Website functionality;

• Session management;

• Performance and system monitoring;

• Website stability; and

• Other essential website operations.

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Wix Analytics

We use Wix Analytics to understand general website traffic, visitor interactions, and website performance.

Wix Analytics may provide aggregated or statistical information such as traffic levels, pages viewed, visitor interactions, device information, and general website usage patterns. This information is used to improve the functionality, performance, and user experience of the Site.

We do not currently use Google Analytics on the Site.

The exact cookies and technologies used on the Site may change as Wix updates its platform or as we add, remove, or modify website functionality.

Visitors may also manage or restrict cookies through their browser settings. Disabling certain cookies may affect the functionality of parts of the Site.

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7. Wix Forms, Inbox and Customer Communications

Aresha uses Wix's website forms and customer-management functionality to receive and manage property inquiries.

Information submitted through our forms may be accessible to authorized Aresha personnel through Wix's administrative systems, including Wix Inbox and related customer-management features.

We may use this information to:

• Review and respond to inquiries;

• Follow up with potential clients;

• Maintain records of communications;

• Coordinate property viewings;

• Match inquiries with suitable properties; and

• Provide requested real estate services.

Access to this information is limited to persons who reasonably require it for legitimate business purposes.

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8. WhatsApp Communications

Aresha may communicate with customers and prospective customers through WhatsApp Business.

Where WhatsApp Business is connected to Wix Inbox, WhatsApp messages may be viewed and responded to through Wix Inbox.

Information communicated through WhatsApp may include your name, telephone number, messages, property requirements, and other information that you voluntarily provide.

WhatsApp is operated by a third party and is subject to its own terms, privacy practices, and security measures. We recommend reviewing WhatsApp's applicable privacy information when using the service.

We will use WhatsApp communications for legitimate customer-service, inquiry, property, appointment, and permitted marketing purposes in accordance with applicable UAE law.

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9. Marketing Communications and Telemarketing

If you provide your contact information through an inquiry form or otherwise indicate an interest in our properties or services, we may contact you using the contact information you provide.

Where a communication constitutes marketing or telemarketing, we will comply with applicable UAE laws and regulations, including Cabinet Resolution No. 56 of 2024 Concerning the Telemarketing Regulations and related requirements.

Permitted communications may include:

• Telephone calls;

• SMS;

• WhatsApp; and

• Other permitted electronic communication channels.

We will respect applicable consent, opt-out, Do Not Call Registry (DNCR), and other telemarketing requirements.

You may request that we stop sending marketing communications at any time by contacting us using the details provided in Section 15 of this Privacy Policy. Where available, you may also use the unsubscribe or opt-out mechanism provided in the communication.

For marketing telephone calls, we will comply with applicable requirements concerning permitted calling hours, caller identification, the purpose of the call, call frequency, and other applicable telemarketing controls.

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10. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data.

We may share personal data where reasonably necessary to operate our business, provide requested services, or comply with applicable legal obligations.

Depending on the circumstances, this may include sharing information with:

• Wix and its relevant service providers;

• Consentik and its relevant service providers for cookie-consent management;

• WhatsApp and related communication infrastructure;

• Technology and IT service providers;

• Professional advisers and service providers;

• Government or regulatory authorities where required or permitted by law; and

• Other service providers where reasonably necessary to provide the services you have requested.

We do not permit third parties to use your personal data for unrelated purposes without an appropriate lawful basis.

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11. International and Cross-Border Data Transfers

Some technology, hosting, communication, analytics, cookie-consent, or other service providers used in connection with the Site may process or store personal data outside the United Arab Emirates.

Where personal data is transferred outside the UAE, we will take appropriate measures and comply with applicable requirements governing cross-border transfers of personal data under UAE data-protection law.

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12. Data Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, destruction, or unlawful processing.

These measures may include access controls, authentication, secure hosting infrastructure, monitoring, and appropriate internal procedures.

However, no website, electronic communication, or storage system can be guaranteed to be completely secure. You should therefore take reasonable precautions when communicating personal information online.

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13. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or processed, unless a longer retention period is required or permitted by applicable law.

The appropriate retention period may depend on:

• The purpose for which the information was collected;

• The duration of our relationship with you;

• Legal, regulatory, accounting, or reporting requirements;

• The need to establish, exercise, or defend legal claims; and

• Legitimate business and security requirements.

When personal data is no longer required, we will take reasonable steps to delete, securely dispose of, or anonymize it, subject to applicable legal requirements.

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14. Your Privacy Rights

Subject to applicable UAE law and any relevant exceptions, you may have rights relating to your personal data, including the right to:

• Request information about the personal data we process about you;

• Request access to your personal data;

• Request correction or completion of inaccurate or incomplete personal data;

• Request deletion or erasure of personal data where permitted by law;

• Request restriction of certain processing;

• Object to certain processing activities;

• Object to processing for direct marketing purposes;

• Withdraw consent where processing is based on consent;

• Request transfer or portability of personal data where applicable; and

• Request information about how your personal data is processed and shared.

These rights are subject to applicable legal conditions and exceptions. We may need to retain certain information where required by law or where necessary to establish, exercise, or defend legal rights.

To exercise your rights, please contact us using the details provided in Section 15.

We may request reasonable information to verify your identity before processing a privacy request.

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15. Privacy Requests and Contact Information

For questions about this Privacy Policy, requests concerning your personal data, or withdrawal of consent or marketing preferences, please contact us:

Aresha Real Estate Brokers LLC

Email: aa@aresharealestate.com
Phone: +971 58 573 0675
Office Address: Office 1965, Tamani Arts Offices, Business Bay, Dubai, U.A.E.

RERA ORN: 35834
DET License: 1189866

When contacting us regarding a privacy request, please clearly state the nature of your request and provide sufficient information for us to identify the relevant records.

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16. Children

The Site is intended for general use and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal data from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal data to us in circumstances where it should not have been collected, please contact us using the information in Section 15.

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17. Third-Party Websites and Services

The Site may contain links to third-party websites, property portals, social-media platforms, or other external services.

This Privacy Policy applies only to personal data processed by Aresha in connection with the Site and our services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing the applicable privacy policies of third parties before providing them with personal data.

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18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data-processing practices.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal data.

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19. Governing Law

This Privacy Policy is intended to be interpreted in accordance with the applicable laws and regulations of the United Arab Emirates.

Where applicable, mandatory requirements of UAE federal and local legislation will prevail over any inconsistent provision of this Privacy Policy.